Yes1win takes the protection of your personal data seriously. This policy transparently explains how your information is collected, used, stored, and protected in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core data protection principles underpinning every information handling decision on the yes1win platform.
All data transmitted between your device and yes1win's servers is encrypted using 256-bit SSL technology. This means your personal and financial information cannot be intercepted by third parties.
Yes1win operates within the framework of Malaysia's Personal Data Protection Act 2010. All data collection and processing is carried out in accordance with the principles set out by the PDPA.
Yes1win has never sold, rented, or commercialised members' personal data to any third party. Your data belongs to you — we only use it for the stated purposes.
Data is stored on servers protected by firewalls and intrusion detection systems. Security updates are performed regularly to address the latest cyber threats.
You have the right to access, correct, delete and object to the processing of your personal data. All requests are processed within 14 working days through the yes1win support team.
In the event of a data breach affecting your personal information, yes1win will notify you within a reasonable timeframe and take immediate remedial action.
This Privacy Policy describes the personal data collection and handling practices of yes1win for all members using our platform via the website or mobile app. This policy applies to all registered players and visitors accessing the yes1win platform from Malaysia.
By registering an account or continuing to use the yes1win services, you acknowledge that you have read and understood this policy. If you do not agree with any aspect of this policy, please discontinue use of the platform and contact our support team to close your account.
Legal Basis: This policy is prepared in compliance with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA) and internationally accepted data protection principles.
Yes1win collects various types of data depending on how you interact with our platform. The following are the main categories of data we process:
| Data Category | Information Examples | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Account registration & KYC |
| Contact Information | Email address, phone number, residential address | Registration & profile updates |
| Financial Information | Bank account number, transaction records | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser, approximate location | Automatic access logs |
| Activity Data | Game history, betting records, session duration | Platform usage |
| Communications | Support chat records, emails, feedback | Interactions with our team |
Yes1win does not collect sensitive data such as health information, religious beliefs, or criminal records unless specifically required for legal compliance purposes.
Personal data collected by yes1win is used solely for the following legitimate and stated purposes:
Yes1win does not sell or rent members' personal data to third parties for marketing or commercial purposes. Data is only shared in the following circumstances:
Yes1win works with selected service providers such as payment gateway providers, licensed game providers, and customer support platforms. All such third parties are bound by strict data protection agreements and are only permitted to use the data necessary to perform their services.
Data may be disclosed to relevant authorities when required by court order, applicable law or official investigations by law enforcement agencies. yes1win will notify you of any such disclosure unless prohibited by law.
Our Guarantee: yes1win has never and will never sell members' personal data to advertisers, data brokers, or any commercial third party. This is an absolute commitment that will not be compromised.
Yes1win retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Typical retention periods are as follows:
Upon expiry of the relevant retention period, data will be securely deleted or permanently anonymised in accordance with standardised data deletion procedures.
Yes1win uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small files stored on your device to enable certain features to function correctly.
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the yes1win platform.
As part of yes1win's commitment to security and anti-money laundering compliance, we conduct a Know Your Customer (KYC) process that includes member identity verification.
All KYC documents are stored securely and used solely for verification purposes. yes1win does not share copies of your identity documents with third parties without your consent or a clear legal requirement.
The yes1win KYC process is conducted entirely within a secure environment. Uploaded documents are encrypted and accessed only by authorized staff. The process is typically completed within 24 hours.
Under the Malaysia PDPA 2010, you have the following rights regarding your personal data held by yes1win:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If your data is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request deletion of your data under certain circumstances, subject to legal retention obligations binding on us.
You may object to the processing of your data for direct marketing purposes at any time. Objections will be enforced immediately.
You may request your data in a machine-readable format for transfer to another platform of your choice.
Under certain circumstances, you may request that we limit the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the yes1win support team via live chat or our support email. All requests are handled within 14 business days at no charge.
Yes1win implements comprehensive layers of technical and operational protection to keep your personal data secure at all times:
While yes1win takes all reasonable measures, no security system can guarantee 100% absolute security. We encourage you to use a strong password, enable two-factor authentication, and notify us immediately if you suspect any unauthorised activity on your account.
Yes1win reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or new platform features. Any material changes will be communicated to you via your registered email or a notice displayed on the platform at least 14 days before taking effect.
We encourage you to review this page periodically to stay informed about how yes1win protects your personal data. The date of the most recent update is always displayed at the top of this page.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by yes1win, please contact our support team via live chat on the platform. Our team is available 24 hours a day, 7 days a week.
Complaints to Authorities: If you believe that yes1win's processing of your data violates Malaysia's PDPA, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia through the relevant official channels.
You now know how yes1win protects your privacy. Register an account today and enjoy thousands of games with the confidence that your personal data is always in safe hands.
18+ only. Subject to Terms and Conditions | Responsible Gambling.